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Zero time TM providing instant customer value every time, all the time

Yeh, Raymond

Zero time TM providing instant customer value every time, all the time Raymond Yeh, Keri Pearlson; George Kezmetsky. - New York John Wiley and Sons 2000 - xiv, 270p., 23cm.

Dewey Class. No.: 658.834 / Y03Z

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