Customer relationship management strategic imperative in the world of e - business
Customer relationship management strategic imperative in the world of e - business
editor and contributor, Stanley A. Brown; editor and contributor, Stanley A. Brown.
- Toronto John Wiley 2000
- xxviii, 345p.: ill.; 23cm.
0 - 471 - 64409 - 9.
658.812 / C94C
0 - 471 - 64409 - 9.
658.812 / C94C