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The Complete guide to customer support

Fleischer, Joe

The Complete guide to customer support Joe Fleischer, Brendan Read. - New York CMP Books 2002 - 272p.; 22cm.

ISBN: 1-57820-097-0.

Subjects--Topical Terms:
Consumer satisfaction Relationship marketing Loyalty.

Dewey Class. No.: 658.812 / F56C

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