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Secret service hidden systems that deliver unforgettable customer service

DiJulius III, John R.

Secret service hidden systems that deliver unforgettable customer service John R. DiJulius III. - New York American Management Association 2003 - xix, 172p.; 23cm.

ISBN: 814471714

Subjects--Topical Terms:
Customer servies; Consumer satisfaction.

Dewey Class. No.: 658.812 / D44S

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