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Call center success essential skills for CSRs

Finch, Lloyd C.

Call center success essential skills for CSRs Lloyd C. Finch. - New Delhi Viva Books 2004 - vi, 119p.: ill.; 22cm..-(A Fifty-minute series book). - (A Fifty-minute series book). .

ISBN: 8176495271

Subjects--Topical Terms:
Telephone stations; Communication services.

Dewey Class. No.: 384.65 / F43C

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