Services marketing management (Record no. 52501)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00629nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241215s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 471984906 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Jamia Hamdard |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.802 |
| Item number | K13S |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kasper, Hans |
| 245 #0 - TITLE STATEMENT | |
| Title | Services marketing management |
| Remainder of title | an international perspective |
| Statement of responsibility, etc. | by Hans Kasper, Piet van Helsdingen, Wouter de Vries. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Chichester |
| Name of publisher, distributor, etc. | John Wiley and Sons |
| Date of publication, distribution, etc. | 2000 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii,750 p.; 24 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Marketing |
| Topical term following geographic name entry element | Customer relations |
| Location of event | Service level agreement. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | deVries, Wouter |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Helsdingen, Piet van |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Books |
| Date last seen | Total checkouts | Full call number | Barcode | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Withdrawn status | Home library | Current library | Date acquired |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16/12/2024 | 658.802 K13S | 142893 | 16/12/2024 | General Books | HMS Central Library | HMS Central Library | 18/04/2009 |
