Dewan, Prag <br/><br/>
Total quality management in small business 
Prag Dewan. 
 - 3rd ed.. 
 - New Delhi  Vanity Book International  1998 
 - 275p., 23cm. 
<br/><br/><label>ISBN: </label>8175140356 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Product management Customer satisfaction.  Quality assurance 
<br/><br/><label>Dewey Class. No.: </label>658.562  / D47J