TY  - BOOK
AU  - Stamatis, D.H.
AU  - Woodall, Jack
TI  - Encyclopaedia of total quality management
SN  - 8175140119
U1  - 658.562 
PY  - 1998///
CY  - New Delhi
PB  - Vanity Books International
KW  - Total quality management
N1  - V.5 by D.H. Stamatis v.6 by Jack Woodall, Deborah K. Rebuck, Frank Voehl
ER  -