TY  - BOOK
AU  - Van Horne, James C.
TI  - The Knowledge management toolkit: practical techniques for building a knowledge management system
SN  - 9814058734
U1  - 658.7038 
PY  - 2000///
CY  - London
PB  - Prentice Hall International
KW  - Knowledge management
KW  - Organizational effectiveness
KW  - Information resource management
ER  -