Stahl, Stephen M. <br/><br/>
Operations management  multimedia version 
Roberta S. Russell, Bernard W. Taylor III. 
 - 3rd ed. 
 - London  Prentice Hall International  2000 
 - xxiv, 868p., ill.; 28cm. 
<br/><br/> Index (p.11) 
<br/><br/><label>ISBN: </label>0-13-013935-1. 
<br/><br/><label>Dewey Class. No.: </label>658.4034  / R98O