Kotler, Philip <br/><br/>
Production and operation management  concepts,     models,     and behaviour 
Everett E. Adam, Jr. Ronald J. Ebert. 
 - 5th ed. 
 - New Delhi  Prentice Hall India  [n.d.] 
 - xviii, 729p., ill.; 28cm. 
<br/><br/><label>ISBN: </label>81-203-0838-7. 
<br/><br/><label>Dewey Class. No.: </label>658.5  / A20P