Total quality management  creating a quality environment for the next millenium 
edited by J.S. Ahluwalia. 
 - New Delhi  Vanity Books International  2001 
 - 687p.; 24 cm. 
<br/><br/><label>ISBN: </label>8175140526 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management. Benchmarking (Management). 
<br/><br/><label>Dewey Class. No.: </label>658.562  / T63T