Jain, P.L. <br/><br/>
Quality control and total quality management 
P.L. Jain. 
 - New Delhi  Tata McGraw Hill  2001 
 - xiv, 379p., 22cm. 
<br/><br/><label>ISBN: </label>0 - 07 - 040214 - 0. 
<br/><br/><label>Dewey Class. No.: </label>658.56  / J20Q