Murphy, Herta A. Effective business communications Herta A. Murphy, Herbert W. Hildebrandt and; Jane P. Thomas. - 7th ed.. - New York McGraw Hill [n.d.] - xxii, 617p., 25cm. ISBN: 0 - 07 - 11450. Subjects--Topical Terms: Commercial Correspondence ;Bu Dewey Class. No.: 651.7 / M89E