Chase, Richard B. <br/><br/>
Operation management for competitive advantage 
Richard B. Chase, Nicholas J. Aquilano, F Robert Jacobs. 
 - 9th ed. 
 - New Delhi  Tata McGraw Hill  2002 
 - xvi, 763p.: ill.; 27cm 
<br/><br/><label>ISBN: </label>0 - 07 - 049544 - 0. 
<br/><br/><label>Dewey Class. No.: </label>658.5  / C32O