Bank, John <br/><br/>
The Essence of total quality management 
John Bank. 
 - New Delhi  PrenticeHall of India  2000 
 - xiii, 203 p.: ill.; 22 cm. 
 - (Prentice-Hall essence of management series). .
<br/><br/><label>ISBN: </label>8120309030 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Factory Management Production Management  Industrial Engineering  Quality Assurance. 
<br/><br/><label>Dewey Class. No.: </label>658.562  / B20E