Mitroff, Ian I <br/><br/>
Managing crises before the happen  what every executive and manager needs to know about crisis management 
Ian I. Mitroff with Gus Anagnos. 
 - New York  American Management Association  2000 
 - xiii, 172p.: ill.; 22cm. 
<br/><br/><label>ISBN: </label>0-8144-0563-0. 
<br/><br/><label>Dewey Class. No.: </label>658.4012  / M68M