DiVanna, Joseph A. <br/><br/>
The Future of retail banking  delivering value to global customers 
Joseph A. DiVanna. 
 - New York  Palgrave Macmillan  2004 
 - xiii, 178p.: ill.; 23cm. 
<br/><br/><label>ISBN: </label>1403911266 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bank and banking; Financial services industries; Customer services - Management.
<br/><br/><label>Dewey Class. No.: </label>332.12068  / D46F