Berry, Michael J.A. Data mining techniques for marketing, sales, and customer relationship management Michael J.A. Berry, Gordon S. Linoff. - 2nd ed.. - New Delhi Wiley Dreamtech 2004 - xix, 643p.; 24cm. ISBN: 8126505176 Subjects--Topical Terms: Data Mining applications Data Warehousing. Dewey Class. No.: 005.74 / B45D