Lientz, Bennet P. Breakthrough IT change management how to get enduring change results Bennet P. Lientz, Kathryn P. Rea. - Amsterdam Elsevier Butterworth Heinemann 2004 - xxiv, 311p.; 23cm. ISBN: 750676868 Subjects--Topical Terms: Information technology in Business. Dewey Class. No.: 658.05 / L59B