TY  - BOOK
AU  - Kelly, John M.
TI  - Total quality management: a how to program for the high performance business
SN  - 8174890033
U1  - 658.562 
PY  - 2000///
CY  - New Delhi
PB  - Infortech Standard India
KW  - Quality management
KW  - Production management
ER  -