TY  - BOOK
AU  - Pushpanjali Jena
AU  - Dalbehera, Sanghamita
TI  - Application of total quality management to Library and Information services in digital scenario: a study through users\u0027 satisfaction
SN  - 9799381839201
U1  - 025.02 
PY  - 2013///
CY  - New Delhi
PB  - Avon
KW  - Total Quality Management
KW  - Digital library
ER  -