The Big book of customer service training games quick fun activities for training customer servicereps, salespeople and anyone else who deals with customers Peggy Carlaw, Vasudha Kathleen Deming.

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Material type: Text

TextPublication details: New Delhi Tata McGrawHill 2004Description: xiv, 209p.: ill.; 24cmISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
General Books	HMS Central Library	General Collection	658.812 C20B (Browse shelf(Opens below))	Available		124281

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