| 000 | 00451nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241204s9999 xx 000 0 und d | ||
| 020 | _a0-321-05591-3. | ||
| 040 | _aJamia Hamdard | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bR98S |
||
| 100 | _aRust, Roland T. | ||
| 245 | 0 |
_aService marketing _cRoland T. Rust, Anthony J. Zahorik; Timothy L. Keiningham. |
|
| 260 |
_aNew York _bAddison Wisley _c1999 |
||
| 300 | _axx, 508., ill.; 23cm. | ||
| 942 | _cBK | ||
| 999 |
_c28742 _d28742 |
||