000 00558nam a2200169Ia 4500
008 241204s9999 xx 000 0 und d
020 _a81-7808-440-6.
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bB97H
100 _aBurnett, Ken
245 4 _aThe Handbook of key customer relationship mangement
_bthe definitive guide to winning, managing and developing key account business
_cKen Burnett; Ken Burnett.
246 _aKCRM
260 _aDelhi
_bAddison Wesley Longman
_c2001
300 _axix, 401p.: ill.; 23cm.
942 _cBK
999 _c31119
_d31119