000 00521nam a2200169Ia 4500
008 241210s9999 xx 000 0 und d
020 _a0-324-02725-7.
040 _aJamia Hamdard
041 _aEnglish
082 _a658.4
_bP63M
100 _aPlunkett, Warren R
245 0 _aManagement
_bmeeting and exceeding customer expectation
_cWarren R. Plunkett, Raymond F. Attner; Gemmy S. Allen.
250 _a7th ed.
260 _aAustralia
_bSouth Western
_c2002
300 _axxviii, 797p., col. ill.; 26cm.
942 _cBK
999 _c39781
_d39781