000 | 00466nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 241212s9999 xx 000 0 und d | ||
020 | _a8174731482 | ||
082 |
_a658.8 _bW24M |
||
100 | _aWatkins, Charley | ||
245 | 0 |
_aMarketing sales and customer services _bunderstanding the theory and practice of selling through service _cCharley Watkins. |
|
260 |
_aDelhi _bAITBS _c2002 |
||
300 | _ax, 348p.; 24cm. | ||
650 |
_aManagement _bSales Management _cCustomer Services. |
||
999 |
_c43723 _d43723 |