000 00503nam a2200145Ia 4500
008 241212s9999 xx 000 0 und d
020 _a8190238108
082 _a658.8
_bS29S
245 0 _aServices management
_ban insight into hospitality industry
_cedited by Vinnie Jauhari, Kamlesh Misra.
260 _aGurgaon
_bInstitute for International Management and Technology
_c2004
300 _ax, 340p.: ill.; 24cm.
650 _aMarketing management.
700 _aJauhari, Vinnie
700 _aMisra, Kamlesh
999 _c43890
_d43890