| 000 | 00489nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 241212s9999 xx 000 0 und d | ||
| 020 | _a793155614 | ||
| 082 |
_a658.812 _bM12C |
||
| 100 | _aMcConnell, Ben | ||
| 245 | 0 |
_aCreating customer evangelists _bhow loyal customers become a volunteer sales force _cBen McConnel, Jackie Huba. |
|
| 260 |
_aChicago _bDearborn _c2003 |
||
| 300 | _ax, 214p.: ill.; 23cmm. | ||
| 650 | _aCustomer relations; Relationship marketing. | ||
| 700 | _aHuba, Jackie | ||
| 999 |
_c45251 _d45251 |
||