000 00497nam a2200169Ia 4500
008 241213s9999 xx 000 0 und d
020 _a8176499463
040 _aJamia Hamdard
041 _aEnglish
082 _a658.512
_bD18H
100 _aDas, Kallol
245 0 _aH- CRM
_bthe key to lifelong business relationships
_cKallol Das.
260 _aNew Delhi
_bViva Books
_c2004
300 _axix, 224p.: ill.; 22cm.
650 _aPublic relation; Business; Relationship marketing.
942 _cBK
999 _c47522
_d47522