000 00648nam a2200193Ia 4500
008 241215s9999 xx 000 0 und d
020 _a9780070435049
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bC94C
245 0 _aCustomer relationship management
_cEditors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh.
260 _aNew Delhi
_bMcGawHill Education
_c2019
300 _axv, 544p.: ill.; 25cm.
650 _aMarketing management
_bCustomer relations. - Management
_cCustomer services - Computer programs.
700 _aParvatiyar, Atul
700 _aShainesh, G
700 _aSheth, Jagdish N.
942 _cBK
999 _c56932
_d56932