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The Handbook of key customer relationship mangement the definitive guide to winning, managing and developing key account business

Burnett, Ken

The Handbook of key customer relationship mangement the definitive guide to winning, managing and developing key account business KCRM Ken Burnett; Ken Burnett. - Delhi Addison Wesley Longman 2001 - xix, 401p.: ill.; 23cm.

ISBN: 81-7808-440-6.

Dewey Class. No.: 658.812 / B97H

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