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The Handbook of key customer relationship mangement the definitive guide to winning, managing and developing key account business Ken Burnett; Ken Burnett.

By: Material type: TextTextLanguage: English Publication details: Delhi Addison Wesley Longman 2001Description: xix, 401p.: ill.; 23cmISBN:
  • 81-7808-440-6.
Other title:
  • KCRM
DDC classification:
  • 658.812 B97H
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